Introduction

Proticom ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (proticom.com), use our services, or engage with our AI agents and platforms.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website or email
• Request information about our services
• Engage our consulting services
• Subscribe to our newsletter or communications

This may include:

• Name and email address
• Company name and job title
• Phone number
• Business communication history

Automatically Collected Information

When you visit our website, we may automatically collect certain information including IP address, browser type, operating system, access times, and pages viewed. This data helps us understand how visitors use our site and improve user experience.

AI Agent Data

When you interact with our AI agents (including PROSPÆRO and Mavenn.ai), we process your inputs to generate responses. We do not use your data to train public models. Any data processed through our AI systems is handled with strict confidentiality.

How We Use Your Information

We use the information we collect to:

• Provide and improve our consulting services
• Respond to your inquiries and requests
• Send relevant communications and newsletters
• Analyze website usage and optimize performance
• Comply with legal obligations

Data Sharing & Disclosure

We do not sell your personal information. We may share information with:

• Service providers: Third parties who assist us in operating our website and providing services
• Business partners: With your consent, for co-marketing or collaborative engagements
• Legal requirements: When required by law or in response to valid legal requests

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

Under applicable data protection laws (including GDPR), you have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to processing of your personal data
• Withdrawal: Withdraw consent at any time (where processing is based on consent)

To exercise these rights, contact us at privacy@proticom.com

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses or adequacy decisions where applicable.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: